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The Highland County community is immensely proud of its medical facilities. Our Highland County Medical Center is a nonprofit entity that was founded and initially supported by the hard work and generosity of the community. For example, at its inception we received a donation of the land and the building was constructed almost completely by local contractors, who provided time and materials without charge. The Center now garners support from many sources including patient revenues, generous donations from the community, government agencies, and private foundations. In 2003, the Center became a Federally Qualified Health Center under the Community Health Center program of the Health Resources and Services Administration, Department of Health and Human Services. The Medical Center is here is to provide high quality medical care to all members of our community regardless of their ability to pay. A sliding scale discount program of payment is available to patients who qualify based on need.

The Center is governed by a board of directors and operations are overseen by an executive director. The Center has three medical providers and a dentist. The medical director is a family practitioner and a part-time internist is also present two days a week. These doctors are supported by a physician's assistant, nursing and administrative support staff. Our hours are designed to accommodate the entire community and appointments may be made by calling (540) 468-3300. After hours, callers to this number will receive a recorded message directing the caller to an appropriate number for medical problems. One of our medical providers is always on call after regular office hours. We offer a family practice skilled in treating most medical conditions; pediatric well-care addressing newborns to adolescence; dentistry; x-ray
services, and some eye care services. In addition, our internist is dedicated to women's health programs. Mental health and substance abuse programs are provided one day a week in collaboration with the Valley Community Services Board. We participate in Medicare and Medicaid and either participate or will assist in billing third party payers as allowable.

Although not a formal or extensive pharmacy, the Center keeps a stock of many of the most commonly used prescription drugs for the convenience of our patients. In cases in which a drug has a very short shelf life or is
prescribed less frequently, we have an arrangement with the Hot Springs Pharmacy for daily delivery as necessary. We participate in several pharmacy assistance programs to enhance affordable pharmaceutical access. Truly a community center, we collaborate with a number of local support groups to provide comprehensive medical coverage. The county supported health department provides inoculations and health-related consultations. The Bath Community Hospital, less than 45 minutes from Monterey, handles emergency situations that the Highland Medical Center is unable to address. Our family physician cooperates with the hospital to schedule diagnostic tests that require specific facilities, such as stress tests. In addition, the Medical Center building incorporates a physical therapy facility staffed by therapists from Bath Community Hospital. We also work closely with the hospital's Hospice of the Highlands that provides comfort and compassion to terminally ill patients. In medical emergencies, the community is very
fortunate to have an efficient Rescue Squad with members trained in life support to transport patients to an emergency room at Bath Community Hospital or the Augusta Medical Center at Fishersville. In addition, air evacuation via helicopter can be arranged in critical situations to transport patients to the University of Virginia Medical Center in
Charlottesville, VA. As the primary point-of-entry into the regional healthcare network, Highland Medical Center's staff is highly skilled in rapid assessment and management of patients to help them quickly reach the best route of quality care.

::: For additional information . . .

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Highland Medical Center - Polly Newlon
PO Box 490 Monterey VA 24465
540-468-3300 • Fax: 540-468-3301


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The Highland County Chamber of Commerce
P. O. Box 223 • Monterey VA 24465
Tel (540) 468-2550 • Fax (540) 468-2551


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